Account & Data Deletion — FitnesMe

This page explains how to delete your FitnesMe account and the personal data associated with it. It is provided by TIGER SOFT Ltd (ТАЙГЪР СОФТ ЕООД), company ID 208799985, registered at 41 Maystor Aleksi Rilets St, Sofia 1619, Bulgaria ("FitnesMe", "we", "us").

How to delete your account

You can permanently delete your account and personal data directly inside the app, at any time, without contacting us:

  1. Open the FitnesMe app and sign in.
  2. Go to Settings.
  3. Tap Delete account.
  4. Confirm in the dialog that appears.

Your account is deleted immediately and permanently upon confirmation. This action cannot be undone.

What is deleted

When you delete your account, we permanently erase the personal data you created in the app, including:

  • your account data (email address, name/nickname, password hash, sign-in method);
  • your profile and profile photo / avatar;
  • your health and fitness data (body measurements, progress history);
  • your workout and nutrition plans;
  • your in-app chat messages;
  • your push-notification token and app preferences.

Any active subscription is cancelled so that no further charges occur, and the associated payment-processor customer record is removed.

What is retained

For legal and accounting reasons, financial transaction records (e.g. records of payments and purchases) are retained in anonymized form: they are unlinked from your identity (the reference to you is removed) and kept only to meet statutory bookkeeping and tax-retention obligations. They can no longer be used to identify you.

Deleting specific data without closing your account

You do not need to delete your whole account to remove specific content. Within the app you can delete individual measurements, progress entries, plans, and chat messages, and you can edit your profile at any time from Settings.

More information

For details on how we process personal data, see our Privacy Policy.